Pre-Order FAQs
Pre-Order FAQs
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Pre-Order FAQs

We've answered our most frequent asked questions for our Christmas Pre-Order system below, but for more information please visit our FAQ's page

When will my order be delivered?

Our Pre-Order system allows you to order our biggest range of flavours in advance. 

You can order your box until: SUNDAY 12TH DECEMBER
Your order with be delivered to you on: THURSDAY 16TH DECEMBER

Can I choose a different delivery date? 

We will be posting all of our Pre-Order boxes on the same date. If you would like an order earlier than this, please see our National Delivery Service for weekly delivery Wednesday - Friday.

Are all your flavours available? 

We hold a limited amount of flavours in each tub size due to packaging restrictions, therefore listed on our shop are all the flavours and tub sizes we currently have available.

What is your Christmas flavour this year? 

Caramelised Biscuit! Real dairy ice cream made with double cream, speculoos spread (that's Biscoff spread between friends) and speculoos biscuit crumbs. If you’ve never tried this famous biscuit before, think warm cinnamon spice with a smooth hint of caramel. 

Can I order ice cream as a gift to another address? 

Yes! Simply fill in the delivery address details at checkout with the location you would like your gift delivered too. Included in every box is a gift note, so make sure to share a message so the lucky giftee knows who sent it! 

For more information on how we post our ice cream, please see our FAQ's page.

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